01 Authorized source scope
Returns policy.pdfPublished snapshot 12 · source version 6
Every answer should know where it came from.
Sourceform turns approved company knowledge into a precise AI assistant—then checks every claim before it reaches a customer.
Exact source passages stay attachedPublished evidence is immutableUnsupported answers stop before delivery
Proof is part of the response.
Customers get a clear answer. Your team keeps the exact evidence, locator, and published release behind it.
- Scope the sourceOnly the published snapshot is eligible.
- Retrieve the passageOriginal location and version stay attached.
- Decide what can leaveUnsupported claims stop before delivery.
How long can I return an online purchase?
You can return an online purchase within 30 days of delivery, provided the item is unused and in its original packaging.
Returns policyPage 4 · version 6
03 Delivery decision
1 atomic claim supportedExact passage retained · citation authorized
Ready to deliverFrom source to answer
Make the safe path the simple path.
Upload what the business already trusts. Sourceform preserves the original, structures it for retrieval, and freezes only what has passed publication gates.
- Originals and their evidence locators stay intact
- Retrieval is scoped before search begins
- Every answer is checked again before model egress
The work is visible. The complexity is not.
Knowledge
Add documents, text, and approved public pages without flattening their structure or origin.
Immutable originals · exact versionsBoundaries
Separate public and internal audiences, then define the exact project and classification scope.
Pre-retrieval enforcement · reauthorizationAnswers
Deliver cited answers, honest abstentions, and deliberate handoffs from one calm surface.
Fail closed · no confidence theatreUnder the answer
Search is only one part of finding the right context.
Sourceform combines exact and semantic retrieval with bounded query understanding, verified relations, version semantics, and a final evidence check.
Explore the technologyControl by construction
A model never decides what it is allowed to see.
Scope and authorization are applied before retrieval. Original evidence is checked again before any model output can leave the platform.
EU data boundary by default Immutable releases and deliberate rollback Customer data never trains models
Published boundary
Authorized evidenceNo tools · no open internet
- Scope
- Retrieve
- Verify
- Deliver
Predictable capacity
Pay for answers that make it through.
No overage. Abstentions, blocks, handoffs, and technical failures are not billed as verified answers.
One focused answer surface for a growing knowledge base.
- 5 GB knowledge
- 1 chatbot
- 2,000 verified answers
The complete operating system for customer-facing answers.
- 20 GB knowledge
- 3 chatbots
- 10,000 verified answers
More audiences, more knowledge, the same hard boundaries.
- 50 GB knowledge
- 10 chatbots
- 30,000 verified answers
Nothing important hidden in the interface.
Q1What happens when Sourceform is not sure?
It abstains, asks for clarification, or shows the source conflict. A provider or verifier failure never falls back to an uncited answer.
Q2What counts as a verified answer?
Only completed ANSWER and PARTIAL responses. Abstentions, safety blocks, handoffs, and technical failures do not consume answer capacity.
Q3Can public and internal knowledge be mixed?
No. Each chatbot has a permanent audience boundary, and every retrieved result is reauthorized before it can reach a model.
Q4Can we return to an earlier release?
Yes. Publications freeze their exact source and semantic releases so a proven deployment can be restored deliberately.
Make every answer trace back to truth.
Build your first Sourceform assistant in under ten minutes.
Build your assistant